Last Updated: 1st January 2026
These Terms of Service ("Terms") govern your use of the website and services provided by ClearOpium B.V. ("ClearOpium", "we", "us", or "our"). By accessing or using our website and services, you agree to be bound by these Terms.
By accessing, browsing, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and ClearOpium.
ClearOpium B.V.
Vijverweg 175
1313 GE Almere, Flevoland
Netherlands
Registration Number: NL18273645
VAT Number: NL001827364B01
Email: [email protected]
ClearOpium operates an e-commerce platform providing premium products and services to businesses across Europe. Our services include product sales, logistics solutions, customer support, and related business services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
When using our website and services, you agree to:
To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security.
When placing an order through our platform:
All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of ClearOpium or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
To the maximum extent permitted by law, ClearOpium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our website or services. Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you have paid to us in the twelve months preceding the claim.
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
You agree to indemnify, defend, and hold harmless ClearOpium and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.
We encourage you to contact us directly to resolve any disputes. If you are a consumer in the European Union, you may also access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr/ for alternative dispute resolution options.
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will cease immediately. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, liability limitations, and governing law provisions.
ClearOpium shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
If you have any questions about these Terms, please contact us:
Legal Department:
Email: [email protected]
Phone: +31 364023785
Address: ClearOpium B.V., Vijverweg 175, 1313 GE Almere, Netherlands
These Terms constitute the entire agreement between you and ClearOpium regarding the use of our website and services, and supersede all prior agreements and understandings.